retail terms & conditions

RETAIL TERMS AND CONDITIONS

ORDER MINIMUMS

Minimum Order:  $30

TURNAROUND TIME

Mailed 1-5 business days after order is received. If you need your order expedited, please let us know what your desired time frame is, and we will do our best to accommodate your needs. Depending on the US region, orders can take anywhere between 3-7 business days to be delivered. For international orders, please allow 2-3 weeks for delivery. For wholesale orders and terms, please email us at tinypoetryproject@gmail.com

SHIPPING Costs

Buyer is responsible for all shipping costs. Items are shipped via USPS and UPS unless otherwise specified.

PAYMENT

Online Payment Only

BACKORDERS

You will be notified immediately of any backordered items, and the remainder of your order will continue to ship unless otherwise directed. Once an item is back in stock, it will ship out immediately free of charge. All backordered items will be invoiced at time of original purchase order.

PRODUCT SPECIFICATIONS

Tiny Poetry Project cards are made in the USA, using local vendors whenever possible. All cards, envelopes and sleeves are from recycled, non-plastic, biodegradable, and where possible, upcycled materials.

RETURNS, EXCHANGES, CANCELLATIONS

Shipping on returns and exchanges are at buyers expense and must be made and postmarked within 5 days of receiving your order. All products must be unused and in original packaging. Shipping fees are not refundable. Once we receive the returned item(s), we will issue a refund back to your credit card minus the cost of shipping. We do not refund shipping costs.

WHOLESALE

If you are a retail shop and would like to be considered for wholesale. Please email us at tinypoetryproject@gmail.com to tell us about your shop and to receive a copy of our wholesale catalog, and terms and conditions.

INTERNATIONAL ORDERS

WE do accept international orders but are not responsible for any customs fees or duties incurred on international shipments. These fees or duties are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to your order.

QUESTIONS OR CONCERNS

Email us at: tinypoetryproject@gmail.com